Core concepts
The field app
Offline-first selling: how the device holds the day and syncs when signal returns.
The field app is the rep's whole day: the route in visit order, the catalog with every unit and price, the customer's history at the doorstep, and a register that works in a dead zone.
Offline-first, by design
Before the day opens, the device pulls everything it needs: catalog, price rules, customers, route plan. From that point the network is optional:
- Every sale, payment, return and expense commits to the device first.
- A background queue syncs to the console whenever signal is available.
- Nothing about selling waits for the network — a rep can run an entire route in airplane mode.
The money math on the device uses the same rounding contract as the console, so offline totals and server totals agree to the cent when the queue drains.
Selling
- Any unit: a crate to one store, loose kilograms to the next, against the same stock.
- QuickPick: fast-order layouts tuned for repeat store visits — a full order in under a minute.
- Payments: cash, card, credit, store credit, and splits across them.
- Returns: processed against past transactions with the same price rules.
Day close
The guided close walks the rep through counting the cash drawer against every transaction on the route. Variances are visible immediately — before the rep leaves the seat — and the day's totals land in the console already reconciled.